Privacy Policy

Last updated: November 24, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Service booking details
  • Payment information
  • Device information for repair services
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process your bookings and payments
  • Send service updates and notifications
  • Respond to your inquiries
  • Maintain service quality and security

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service technicians assigned to your booking
  • Payment processors for secure transactions
  • Service partners when necessary for repairs

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure payment processing
  • Regular security assessments
  • Limited staff access to personal information

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

6. Contact Us

If you have questions about our privacy policy or your personal information, please contact us:

  • Email: privacy@broadlinktechs.com
  • Phone: (281) 241-8948